Privacy Policy

Effective date: October 20, 2026
Operator: SWPPP HQ, operated by Craig Chambers ("we", "us"), Anderson, South Carolina
Contact: [email protected]

1. Who we are

SWPPP HQ is an independent website with plain-English guides to stormwater rules and a directory of stormwater inspectors and service providers. SWPPP HQ is operated by Craig Chambers, Anderson, SC. We are not affiliated with, endorsed by, or speaking for SCDES, Clemson University, or any government agency, university, county, or city.

2. Information we collect

a. When you just browse.

• We don't set cookies or use analytics or advertising trackers.
• Our hosting provider, Cloudflare, Inc., automatically processes technical data to deliver and secure the site: IP address, browser type, pages requested, date and time, and referring page. We don't use this data to identify you.

b. When you email us (including "claim", "correction", or "removal" requests):

• your email address and name
• anything you include in the message, such as business name, phone, website, services, counties served, and certification or license numbers

c. When you use the listing request form: the fields on the form (business name, your name, email, phone (optional), listing type, services, counties served, website, certification details, and your message) and your answers to the confirmation boxes. The form sends them through a Cloudflare Pages Function to our email inbox. The site doesn't store them anywhere else.

3. How we use information

• To answer your message and handle claim, correction, and removal requests. If you email us, we use your email address only to reply and to handle your request.
• To publish the business listing details you ask us to publish.
• To check credentials you give us against public sources (Clemson's public certification lists).
• To keep records of listing requests, changes, and removals, and to handle disputes.
• To keep the site secure and working.

We don't:

• sell your personal information
• rent or share it for others' marketing
• use it for cold calls, texts, or emails
• send you marketing emails unless you've asked us to.

We don't use contact details from government sources (including the Clemson lists) for sales outreach.

4. Inspector directory

• Businesses in our directory list themselves, through our listing request form or by email.
• We don't copy names, certification numbers, or contact details from Clemson's lists or any government source. We link to Clemson's official lists instead.

If you're listed and want your entry corrected or removed, email [email protected] with the subject "Removal" or "Correction". We'll act within 10 business days.

• Removing your entry from our site doesn't change Clemson's lists. Contact Clemson for those.

5. Sharing

We share personal information only:

• with service providers who help run the site: hosting and form handling (Cloudflare, Inc.) and email, under their terms, and only as needed
• when the law requires it, or to protect our rights or others' safety
• with a successor if the business is sold or transferred, under this policy

Listing details you ask us to publish are, of course, public.

6. Your choices and how to review or correct information

• Email [email protected] to see, correct, or delete the information we hold about you, or to remove your listing.
• We may keep limited records where the law requires or to honor your removal request.

7. Retention

• Messages and listing records: as long as the listing is active, plus 3 years.
• Host logs: as long as our host keeps them under its own policy.

8. Security

We use reasonable safeguards for the small amount of information we hold. No method is perfectly secure. If a breach of personal identifying information occurs, we'll notify affected people as required by law, including SC Code § 39-1-90.

9. Do Not Track

We don't track visitors across websites. Because we don't track you, our site responds the same way whether or not your browser sends a "Do Not Track" signal.

10. Changes to this policy

We'll post any change here and update the effective date at the top. For a significant change, we'll also put a notice on the home page and email listees.

11. Children

This site is for adults and businesses. We don't knowingly collect information from children under 13.

12. Contact

SWPPP HQ (Craig Chambers), [email protected]